The Best Warranty in the Business is Dosmatic's 3-2-1 Warranty! Here's how it works..... The cover and body are warranted to be free from defects in materials and workmanship for THREE YEARS from date of purchase, or we'll replace them free of charge. The water motor is warranted to be free from defects in materials and workmanship for TWO YEARS from date of purchase, or we'll replace it free of charge. The lower end (chemical pump) is guaranteed for ONE YEAR, or we'll replace it free of charge. Your only responsibility is ordinary maintenance- filtering incoming water and replacing the o-ring and plastic dosage piston when worn. Dosmatic will replace any defective parts free, or replace the entire injector if repair isn't feasible. The only exception is normal wear parts, or unwanted side effects due to the chemicals you choose to inject. Order Information Order Form

Thoroughly rinse all chemical solution from the lower end of the injector. Drain all water from the upper end of the injector. If possible, identify the chemical solution injected and include a copy of the chemical manufacturer’s MATERIAL SAFETY DATA SHEET for each chemical injected. All claims for warranty repair must include a copy of the original invoice listing the serial number of the injector to be repaired. With each injector returned, please include a memo stating your name, address, phone number, best time to call you, return authorization number, and the reason for repair. Return your injector, freight prepaid, to the Service Center.

What is the benefit of ISO 9001:2000 to you? As a consumer, the ISO (International Organization for Standardization) process ensures that your requirements are met consistently with no deviation.  In order for us at Dosmatic to show you our total commitment to meet your expectations, we have gone through an extensive process to obtain this international accreditation. From the time we connect with you to get your order until the product is shipped to you, we consider quality our highest priority.  Our outstanding technical sales and support staff provides you with additional after-sales support. ISO emphasizes the importance of: Understanding and fulfilling your requirements Continual improvement of our processes, products, and services to you Quality assurance Reliability Delivering value to you “Say what you do and do what you say” Our ISO accreditation verifies our quality credibility and boosts your confidence in our product lines adding value to your purchases.  So, in reality, this question is the same as “what is the benefit of a more valuable product to you?” Order Information Order Form